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Thursday, May 10, 2012

Unable to Import Inventory

Question:

I am unable to actually import my inventory via excel, even with the template given and downloaded and also added in I still had problem importing it with error.


Answer:

It might due to your excel file size is too big.  The easier way is to break it into several files in smaller size (about 500-1000 recirds per file).  If you still hit error in smaller file, it might due to your Office's driver is not up to date, please download the file from http://www.xincube.com/PatchDownload/AccessDatabaseEngine.exe , click and install the component to your computer. It is a component from Microsoft, for more information please visit http://www.microsoft.com/download/en/confirmation.aspx?id=23734.

If after installing the component update you still face the same error, please contact Xin Cube Support at http://support.xincube.com by providing your excel files with data for further investigation.




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